Paul Lepage, President
Paul leads TELUS Health’s mission to deliver technologies that connect doctors and healthcare practitioners to one another and to their patients. He is dedicated to creating solutions that harness healthcare information to help transform the healthcare system and health outcomes to the benefit of all Canadians. In his commitment to expanding TELUS Health’s position as the leading organization focused on healthcare IT development in Canada, Paul draws from over 30 years’ of experience in the health, telecommunications and information technology sectors.
Before joining the TELUS Health team in 2009, he was the President and CEO of MediSolution Ltd., a leader in the North American IT industry. Prior still, he held various leadership roles including Chief Marketing Officer, Chief Operating Officer and head of Global Sales for several leading technology companies. Since 2016, Paul is also responsible for TELUS Ventures, the venture capital arm of TELUS specialised in strategic investments in high–growth market opportunities, including the healthcare IT.
Paul has a Master of Business Administration degree from Concordia University and a Bachelor of Engineering degree from École Polytechnique de Montreal. Paul serves on the board of directors for Montréal InVivo and TOHealth! as well as the advisory board of Edmonton : Canada’s Health City in Alberta. He also serves on the TELUS Community Board of Montreal. Paul has received the ICD.D certification granted by the Institute of Corporate Directors.
In 2012, Paul received the prestigious Queen Elizabeth II Diamond Jubilee Medal for his leadership, strategic direction and resulting momentum achieved by TELUS Health in the mobile health and home monitoring areas.
In June 2016, Paul received an honorary doctorate from the Université de Montréal as recognition of his exemplary contributions to the fields of IT and engineering in the health sector.
Dr. Michael Guerriere, Chief Medical Officer, Vice-president and Chief Strategy Officer
Michael Guerriere, is the Vice-president and Chief Strategy Officer with TELUS Health, along with responsibility for clinical leadership as the Chief Medical officer. He oversees the strategy for our electronic medical record (EMR) technologies, pharmacy management solutions and patient engagement products. His team is responsible for growing and establishing new products and solutions that will engage physicians and patients within Canada’s health ecosystem. An experienced strategist and change agent, Michael works with our clients to use technology to achieve better health outcomes.
Michael was a founding partner of Courtyard Group, an international healthcare consultancy that TELUS Health acquired in 2011. Prior to starting Courtyard, he served ten years as an executive in university teaching hospitals, concluding his tenure as Executive Vice President and COO at the University Health Network.
He has adjunct appointments in the Institute of Health Policy Management and Evaluation at the University of Toronto and the School of Health Information Science at the University of Victoria. He has served on numerous boards including Ryerson University (where he served as Chair), MediSolution, Canada Health Infoway, CIHI and ICES.
Michael received a degree in Medicine and specialty training in Internal Medicine at the University of Toronto. He holds an MBA from the Kellogg School at Northwestern University and an honorary doctorate from Ryerson University.
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Luc Vilandré, Vice-president and Chief Operating Officer
As Vice-president and Chief Operating Officer for TELUS Health, Luc oversees all national business operations, including sales, solutions delivery and customer experience. In this capacity, his day-to-day leadership and management efforts ensure that TELUS Health effectively accomplishes its mission to turn information into better health outcomes.
Luc brings more than 30 years of leadership experience in the information technology sector. Prior to his current role Luc managed the integration of Emergis after its acquisition by TELUS January 2008. He subsequently took overall responsibility for mergers and acquisitions for TELUS Health and for strategic partnerships in the healthcare and financial services industries. He has served as Vice-President for the TELUS National Application Group where he was responsible for the development, marketing and management of IT and IP business applications. Prior to joining TELUS, Luc held various leadership positions in systems integration, outsourcing and applications development for leading companies, including SHL Systemhouse, IST and CGI.
Luc is a graduate from the Business Administration Faculty at the University of Sherbrooke. His extensive Board engagements include: President of the Board of Directors for the ALS Society of Quebec; Member of the Board of Directors L’Avenue Hébergement Communautaire, a community shelter for young adults in difficulty; and Board Member of Fondation de l’université de Sherbrooke. In addition to his involvement in the charitable sector, Luc is a past president of the Saint-James Club, Montreal’s oldest private business club.
Dave Wattling, Vice-President & Chief Corporate Development Officer
Dave and his team are responsible to deliver breakthrough growth in support of TELUS’ health agenda. We accomplish this by leveraging M&A, ventures investment, strategic partnerships and international channels. We frame these activities within a broad thought leadership, government relations and communications programme on behalf of the company.
Previously for TELUS Dave led our public sector health business, bringing a wide variety of solutions and professional services to our large enterprise clients across North America.
An IT veteran, he is an accomplished entrepreneur and award-winning management consultant with extensive healthcare expertise and over 30 years of international experience spanning solutions and services.
Before joining TELUS, Dave was the co-founder and managing partner of Courtyard Group, an international 200-person healthcare management consultancy that was acquired by TELUS Health in 2011. Prior to this, he built and sold a number of successful software and services businesses.
The founding chair of ITAC-Health, the Canadian association of information and communications technology (ICT) firms actively involved in the healthcare sector, Dave is also the Associate Editor of Healthcare Information Management & Communications Canada. Dave has served as board member and chair of several for-profit and non-profit organizations over the years, and presently sits on CATA’s National Leadership Council and chairs the Southlake Regional Health Centre Foundation board in Ontario, supporting the health of his community.
Dave holds the Certified Management Consultant (gold medalist), Information Systems Professional and ICD Certified Director designations.
In 2012, he was bestowed with the Queen Elizabeth II Diamond Jubilee Medal, which honours significant contributions and achievements by Canadians.
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Dr. Brendan Byrne, Chief Innovation Officer
With his strong vision for how information, communications and technology (ICT) can transform healthcare for Canadians, Brendan is leading our focus on continued digital innovation and the evolution of our health solutions from our current applications to an open platform of products and services.
A self-described technophile, Brendan is passionate about the role mobile and digital technology can play in improving healthcare outcomes in Canada.
Prior to joining TELUS Health, Brendan founded Wolf Medical Systems, which at the time was the largest cloud-based electronic medical record (EMR) provider in Canada. He directed the evolution of Wolf from its inception in 1998 to becoming one of the fastest growing EMR companies in Canada, prior to its acquisition by TELUS Health in 2012.
Deeply committed to healthcare, he has more than 20 years of experience in family practice, including seven years as the Director of the Columbia Medical Clinic in New Westminster, British Columbia.
Brendan has a degree in Neurobiology from Yale University and is a graduate of McGill University’s Faculty of Medicine.
Recognized throughout North America as a leading physician and computing expert, he speaks frequently at medical and computing conferences about the importance of leveraging data at the point of care.
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Luc Gagnon, Luc Gagnon, Vice-president and Chief Technology Officer
Luc is responsible for technology and solution development of TELUS Health’s product portfolio. He is dedicated to delivering the best products and software solutions in the industry, by driving robust solution architecture and user-centric designs. His team focuses on innovative product development, technology and integration platforms that enhance reliability of the TELUS Health product lines.
Luc brings more than 25 years of experience in the healthcare informatics and telecommunication industries and has led product development teams in major software companies in North America and Europe.
Prior to joining TELUS, Luc served as Chief Operating Officer for Bluestreak Technology; Chief Technology Officer, Worldwide and General Manager, Canada for Healthvision; and was Canadian Country Manager for Lawson Healthcare. He has also held several high-level management positions with major software and telecommunication companies, including Nuance and InfoSpace.
Luc is a member of the Ordre des Ingénieurs du Québec, and holds a M.Sc. degree from the University of Ottawa and a B.Sc. from Université Laval. He is also a member of the Centre for Advanced Systems and Technologies in Communications. He currently serves as Chairman of the board of directors of the Centre de recherche informatique de Montréal (CRIM).
Juggy Sihota, Vice-president, Consumer Health
Juggy leads the national strategy, execution and operation of the Consumer Health business for TELUS. She brings products to market that address pressing health needs of Canadians. TELUS empowers Canadians to take control of their health and the health of their loved ones with the right information, tools, and support they need to live healthier and happier lives.
A telecom executive with more than 20 years of leadership experience, Juggy has led several emerging technology businesses and operations across TELUS, spanning service development, operations as well as strategy and marketing.
Prior to Juggy’s current role, she was the Vice-President, Customer Experience Strategy and Operations. Under her leadership, she led the national Customer Experience operations team and drove business performance and engagement to increase client loyalty, profitability and satisfaction.
Community leadership is a critical component of Juggy’s leadership story. She served as a director on the TELUS Vancouver Community Board from 2008 to 2011. As well, she served on the Vancouver Board of Trade’s Women’s Leadership Council. Juggy is currently a Board Director on the VGH & UBC Hospital Foundation Board as well as on the Justice Institute of British Columbia.
She received a Forty Under 40 award in 2012 for her business achievements, inspirational leadership and community contributions and was also one of seven women in Canada to be awarded the 2013 Leadership Excellence Trailblazer Award by Canadian Women in Communications. In 2015 she was recognised with a TELUS Legend Award – the highest recognition a TELUS team member can achieve. Juggy received the Diversity Champion Award at TELUS in 2016. This award recognises leaders who are champions of all diversity and celebrates those who leverage diversity of thought to help advance business strategy.
Juggy holds an MBA from Queen’s University in Kingston, Ontario and has completed Executive Development programs at Harvard and INSEAD.
Jay Sonshine , Vice-President, Pharmacy Solutions
As Vice-President, Pharmacy Solutions, Jay spearheads the development of TELUS Health’s national portfolio of innovative pharmacy solutions. His
customer-first mentality, and his passion for bridging healthcare and technology, will guide his efforts to improve health outcomes for Canadians.
Prior to joining Kroll (acquired by TELUS Health in 2017), Jay was a certified professional accountant (CPA) at Price Waterhouse Cooper. He then branched off on his own and opened a specialized consulting practice. Joining Kroll in 1985, he worked closely with his team to develop a user-friendly pharmacy management solution that addressed real-world challenges. His willingness to embrace new technologies influenced the development of a Window-based platform that set a new standard for Canadian pharmacy management systems.
In 1993, Jay began a 24-year term as CEO where his adage of “listening to customers” and embracing technology helped transform Kroll from an Ontario-based supplier to a national provider supporting thousands of diverse pharmacy environments across Canada.
Jay’s focus on practical solutions that address professional and operational challenges has earned him a reputation as a trusted advisor across provincial, federal and private pharmacy organizations.
Jay earned his CPA, BBA and MBA from York University, where he was also a guest lecturer in advanced financial accounting and reporting for specialized non-profits and government institutions.