Professional Services

Meet some of our practice leaders:

Thomas Penrose

In more than 20 years of professional experience, Thomas has displayed exceptional leadership, communication, problem solving, and analytical skills. An effective project manager and facilitator, Thomas focuses upon delivering project objectives.

Thomas specializes in clinical systems, analyzing current operating procedures and encouraging improvement through process engineering.

Presently, Thomas manages our relationship and projects for New York City’s integrated healthcare delivery system, the largest municipal healthcare organization in the country. In this role he managed the development of a web-based application used to manage chronic disease populations diagnosed with diabetes, asthma, CHF, and depression. He also managed a diverse team of client personnel and consultants in the development and implementation of an e-Referral application.

Previously Thomas was the Technical Director of Customer Connectivity at LabCorp where he managed the development of laboratory HL7 interfaces for LabCorp clients across the United States.

Joseph Wagner, MPA, FHIMSS

Joseph is an accomplished information services and healthcare management professional with 25 years of experience in implementing and managing healthcare information systems.  He was most recently employed with the fifth largest public healthcare system in the United States.  His 5 years of experience as the Vice President and CIO of a major Florida hospital district has allowed him to become an expert in hospital operations and project management of a wide variety of complex and demanding projects.

Joe is a HIMSS Fellow and is currently the President for the New York Chapter. Joe was selected by the HIMSS National Board of Directors to serve a two year post on the National HIE committee for the US.

The Healthcare Information Exchange (HIE) Steering Committee provides leadership within HIMSS in the promotion and advancement of health information exchange and related activities. Joe is our US services lead and he also heads up our HIE practice at TELUS.  He brings his strong provider based experience coupled with his extensive knowledge of the HIE landscape to deliver innovative and practical solutions.

Mike Yackanich

Mike is a healthcare IT professional with over 20 years of experience. He has in-depth experience architecting, implementing, and maintaining highly complex and scalable systems.

Mike provides technical team management and hands-on expertise for real-time application integration, software development, and web/portal-based infrastructure and development. As an IT manager for over 10 years at the fifth largest public healthcare network in the US, Mike was responsible for management and direction for a wide range of technologies – including data and voice networks, application development, web/portal design and development, and application integration.

Most recently Mike has focused his passion and skills on the healthcare integration space. He has spent the last four years as a technology advisor to the integration services department of the largest public, not-for-profit healthcare network in the United States.

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