TELUS brings blazing fast Internet speeds right to your practice!

Enhance your productivity, improve reliability, and the overall clinic experience with access to revolutionary new fibre optic technology – our fastest Internet yet.

See what TELUS PureFibre can do for your practice Is TELUS PureFibre available in my area? Learn more about fibre in health Contact us

See what TELUS PureFibre can do for your practice

TELUS is pleased to bring you fibre optic technology to help your clinic operate faster and more efficiently. TELUS PureFibre gives you improved reliability, faster connection speeds, and the ability to improve the practice of healthcare and transform the patient experience. Here’s what you can expect:

  • Work at consistent high speeds, even during peak business hours 1
  • Work faster and more efficiently with quick upload and download speeds
  • Simultaneously use multiple applications and services like EMR, credit and debit card billing, video streaming and web surfing
  • Keep your clinic always connected in the rare event of an outage with 4G failover to the high-speed wireless network
  • Futureproof your clinic to be able to meet the growing demands of the digital world

Now, put your TELUS PureFibre to work!

Now that you have the speed and power of TELUS PureFibre for your practice, make the most of it by expanding your clinic’s capabilities with TELUS products:

  • Business Optik TV from TELUS keeps your patients entertained and informed in your clinic.
  • TELUS Business Connect enables better communications so that you and your staff can answer the call – from any place on any device – even after hours.
  • TELUS Health EMR solutions are powerful, intuitive clinic management systems for primary care providers. Visit telushealth.com to learn more about our solutions for primary care providers.
  • TELUS eClaims allows you to direct-bill insurance companies on behalf of your clients with a fast, easy and accurate electronic claim solution. Learn more at telushealth.com/eclaims
  • TELUS Pharmacy solutions automate and simplify the pharmacy’s day-to-day operations while providing professional, personalized care based patients’ needs and conditions. We’re also pleased to offer the award-winning Pharma Space, helping pharmacists communicate with patients, renew prescriptions, and increase the pharmacy’s efficiency. Learn more at telushealth.com/pharmacy

“We were finding that in the past our internet service was really slow and would be down from time to time. Since we had TELUS PureFibre™ installed, at the Osoyoos Medical Centre, we can’t believe what a difference it makes to our physicians, administrative staff and ultimately to our patients. Much faster file transfers, and downloading. I would absolutely recommend other practices install Fibre,”

- Angie Rosin, Office Lead for EMR and IT, Osoyoos Medical Centre.

“We have been impressed with the speed of TELUS PureFibre ™ to our new clinic. We are a cosmetic medical practice and we collaborate with patients on a variety of treatments, and we usually show our patients ‘before and after’ photos. These files are large files and the high speed of the TELUS PureFibre now means significant time savings for both myself, my staff and my patients making for a more efficient clinic day. Fibre has truly made a huge difference!”

- Dr. Praven Chetty, Medical Director & Founder, Cerulean Medical Institute, Kelowna, BC.

TELUS PureFibre Internet

Get great savings with special pricing on fibre Internet plans for six months 5. Add a new TELUS service such as Optik TV, and increase your savings term to 12 months!

Choose the plan that suits your clinic’s needs:

Fibre Internet 15

$ 45
/month 2
Reg $65/month

 

  • Internet essentials of web and video browsing, email and payment processing for 1-3 users
  • Up to 15 Mbps upload and download speed 16
  • Unlimited monthly data

Fibre Internet 50

$ 55
/month 2
Reg $85/month

 

  • Ideal for businesses needing Internet essentials, plus higher data use or video streaming
  • Up to 50 Mbps upload and download speed 16
  • Unlimited monthly data

Fibre Internet 150

$ 100
/month 2
Reg $135/month

 

  • The best option for businesses with heavy file sharing and high quality video needs
  • Up to 150 Mbps upload and download speed 16
  • Unlimited monthly data

Featured plans vary by region. Please contact our sales experts by telephone, or request a call back to confirm the availability of TELUS Office Internet plans in your area.

Business Optik TV™ service with TELUS PureFibre Internet. 8 Business Optik TVprovides entertainment for patients while they wait or for your employees’ staff room. Choose your plan:

Business Optik TV Basic
$25 / month
Package features:

  • Over 64 local and U.S. channels with a minimum of 20 in HD
  • The option to connect up to three TVs per plan 9
  • A rich, interactive, on-screen programming guide
  • 24/7 technical support
  • Built-in picture-in-picture
Business Optik TV
$40 / month (for 6 months) 10
(Regular price $50/month)
You get all the Basic package features plus:

  • Three (3) theme packs of your choice
  • 1 digital (wired) set top box 10
Add-ons
Customize your TV experience for your business with these add-ons:

  • Additional theme packs for $10 each per month
  • Stingray Music for $20 per month
  • Additional wired digital box rentals 10 for $5 each per month or purchase for $150
  • Wireless digital box rental10 for $5 each per month or purchase for $150. Use of wireless digital box requires 1 Wireless Access Point (one-time device purchase price of $100) per business location. 11

Business Connect™ phone system that runs over TELUS PureFibre Internet. 

Healthcare organizations are under intense pressure to deliver the highest quality patient care while complying with state and federal regulations and reducing clinical operation costs. As a result, they require a communications solution that enables better staff collaboration and response times —all while offering security and cost efficiency. This also means delivering communications across channels that patients and providers use today—including voice, email, and the web.

Special Offer:
Receive $50/month off your primary user seat for the first 5 months (total of $250 bill credit applied over 5 months).

Features and Benefits

  • Be available to your patients. One number rings on both your clinic and mobile phone so you can always answer the call and provide care from anywhere.
  • Be more productive. Calls can be easily routed across multiple devices, in your clinic or across multiple clinic locations.
  • Collaborate conveniently and remotely. Meetings with HD videoconferencing makes it possible to connect face-to-face online with anyone – doctor to specialist, doctor to patient, and doctor to nurse – for remote consultations and real-time sharing of patient charts, medical images and more all at a moment’s notice.
  • Customize greetings and direct patients to the right person. Welcome patients with a custom greeting, provide clinic hours and direct calls to the right staff member or physician receptionist with an easy to use auto-attendant.
  • Return urgent calls while protecting your personal number. TELUS Business Connect provides a single business number. The mobile app allows physicians to protect the privacy of their personal cell phone number by returning urgent patient calls from a smartphone or tablet using a business number.
  • Leave the clinic even while you’re on a call. If you need to get to the hospital while you’re on the phone, use the Call Flip feature to move the call from your desk phone to your smartphone without the caller even noticing.
  • Read your voicemails when you can’t answer the phone. Respond to messages for those times when it isn’t convenient or appropriate to answer your phone. TELUS Business Connect can send voicemail messages as attachments to email notifications allowing busy healthcare providers to prioritize voicemails and act immediately on urgent messages.
  • Start building your practice before you open. Conveniently manage your clinic outside of operating hours. Start using your Business Connect number to receive calls in advance of your clinic opening with calls routed to your smartphone or desktop computer.
  • Make calls directly from your Health Application platform. TELUS Business Connect integrates seamlessly with TELUS Health Applications such as Med Access making it simple and easy to use.

Plans

Business Connect Mobile

$ 15
/mo. 12 Primary user


Pricing per additional user $15/mo.

 

  • Toll free provisioning ($0.07/min)
  • One Main local number
  • Single Number Reach 13
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • Auto attendant
  • Call handling & forwarding
  • Integrated Mobile App (iOS, Android)
  • Call logs 14
  • Team collaboration app
  • Learn more

Business Connect Basic

$ 35
/mo. 15 Primary user


Pricing per additional user $25/mo.

 

  • Toll free provisioning ($0.07/min)
  • One Main local number
  • Single Number Reach 13
  • Auto attendant
  • Call handling & forwarding
  • Integrations with Google, Office 365, Skype for Business & Microsoft ® Outlook

Business Connect

$ 50
/mo. 15 Primary user


Pricing per additional user $30/mo.

 

  • Toll free provisioning ($0.07/min)
  • One Main local number
  • Single Number Reach 13
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • Auto attendant
  • Multi-level IVR
  • Call handling & forwarding
  • Integrated Mobile App (iOS, Android)
  • Desk Phones and Desktop App
  • Call logs and reporting
  • 1000 participants Audio Conferencing
  • 4 users/meeting Video Conferencing
  • Business SMS
  • Integrations with Google, Office 365, Skype for Business & Microsoft ® Outlook
  • Team collaboration app
  • Professional installation available
  • HD Voice

Business Connect Premium

$ 60
/mo. 15 Primary user


Pricing per additional user $40/mo.

 

  • Toll free provisioning ($0.07/min)
  • One Main local number
  • Single Number Reach 13
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • Auto attendant
  • Multi-level IVR
  • Call handling & forwarding
  • Integrated Mobile App (iOS, Android)
  • Desk Phones and Desktop App
  • Call logs and reporting
  • 1000 participants Audio Conferencing
  • 50 users/meeting Video Conferencing
  • Business SMS
  • Integrations with Google, Office 365, Skype for Business & Microsoft ® Outlook
  • Team collaboration app
  • Professional installation available
  • HD Voice
  • Integrations with Salesforce and Zendesk
  • Inbound Caller ID Name
  • Hot Desking
  • Voicemail Preview

Never Miss a Patient Call

Never miss patient a call : Connect with your team and patients to easily manage calls, host audio and video conferences, and more with this cloud-based business VoIP solution.

Optional Devices

IP Phones

Choose from a wide range of IP Phones to work with your Business Connect plan.

Business Connect - Optional devices icon 1 - icon

Desk Phones

3 year term:
from $5/month

No term contract:
from $155

Business Connect - Optional devices Icon 2 - icon

Cordless Phones

3 year term:
from $6.50/month

No term contract:
from $230

Business Connect - Optional devices Icon 3 - icon

Receptionist Phones

3 year term:
from $9/month

No term contract:
from $320

Business Connect - Optional devices Icon 4 - icon

Conference Phones

3 year term:
from $18.50/month

No term contract:
from $650

Add-ons

Additional Toll-free Number | Add other toll-free numbers to your Business Connect account. | $8.99 / each

Toll-free Minute Packs | Add toll-free minute packs to your account.

Toll-free Minute Packs Monthly Rate
300 Minutes $6
500 Minutes $15
1000 Minutes $25
3000 Minutes $50
5000 Minutes $135
10,000 Minutes $200
25,000 Minutes $350
50,000 Minutes $875
50,000 Minutes $1,750
100,000 Minutes $3,500

Contact us

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What type of healthcare provider are you?

What are you interested in? Please select all that apply

 Pharmacy Solutions Electronic Medical Records (EMR) eClaims Office Internet (e.g. Fibre) Mobility Office Phone Business TV Public WiFi Other

1. Speed and signal strength may vary with your configuration, Internet traffic, server, environmental conditions, applicable network management or other factors.

2. Using your TELUS Business Connect TM phone number. Business Connect calling requires a fibre internet, Wi-Fi or cellular data connection. Data charges may apply.

3. TELUS Wi-Fi service is available with TELUS Fibre Internet plans for small business. Available in select regions in AB and BC. Each location must serve customers in their location to qualify. TELUS Wi-Fi will be installed at locations able to access speeds of at least 15Mbps download and 1Mbps upload. Final qualification will be determined at the time of order provisioning and credit qualification will apply. All users connecting to the TELUS Wi-Fi network will need to sign in to the registration portal with their email address and accept the Service Terms to access the service.

4. TELUS Fibre Internet speed availability is based on the plan chosen and will be determined at the time of order provisioning.

5. Available to new TELUS high speed internet customers only. Pricing available for 6 months Internet only, or up to 12 months if bundled with Office Phone, Business Optik TV or TELUS Mobility. Regular price applies after promotional period ends.

6. For service plans with Static IP Addresses, a computer or device will have a Long Lease IP address; however, it must be requested via DHCP. TELUS does not support hard coded IP addresses. Publicly assigned Static IP addresses are not available.

7. 4G failover offered with Fibre Internet, Fibre Internet Plus, Fibre Internet Professional services includes 1GB of wireless backup per month and a $0 device free. If termination of the TELUS service occurs within the first six (6) months of the term, the customer must pay TELUS the current fee for the Smart Hub device.

8. TELUS Business Optik TV only available when bundled with TELUS Fibre Internet with a required minimum upload speed of 25Mbps. TV service bundle supports up to 3 digital boxes. Each TV requires 1 digital box. Incremental service plans must be purchased for additional TV sets. Due to broadcast restrictions PVR is disabled. Video on Demand is available for private viewing only.

9. Installation includes up to three TVs conditional upon the use of the existing TV outlets and telephone/modem jacks and the customer agreement to the service terms and conditions.

10. Rental equipment must be returned upon cancellation or termination of service.

11. Access point provides wireless connections for up to 3 wireless digital boxes. Power supply required. Component cables (included) are used to connect each digital box to a TV. Wireless signal range will vary and can be affected by conditions in the business, including interference from other electronic devices and the materials used in construction. Digital boxes are not weather proof and should not be left outdoors or exposed to water. Adequate signal transmission is required within the business location and will be tested by a TELUS representative before installation. TELUS reserves the right to modify channel lineups, packaging and regular pricing, without notice. HDTV-input-equipped television required to watch HD. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. * Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology which is based on light signals. Not available in all areas.

12. Regular price per user is $20/mo for non-TELUS Wireless subscribers. Bundled pricing with a TELUS Mobility plan is $15/mo per user. Offer available on applicable TELUS business and personal wireless plans on a term contract. Please speak to a TELUS representative for more information.

13. Single Number reach for up to 4 devices.

14. Call logs only with Business Connect Mobile.

15. Monthly rates for Business Connect, Business Connect Premium, and Business Connect Premium Plus do not include TELUS Office Internet or optional hardware. Visit TELUS Office Internet to learn more. Charges may also apply for additional services & features.

16. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within your office network, Internet traffic, and applicable network management or server configurations. For a description of TELUS network management practices, please see telus.com/networkmanagement