Media releases

TELUS Home Health Monitoring makes it easy for Canadians to manage their own health

November 1, 2013

Montréal, Québec, November 1, 2013 – TELUS just added a new mobile solution to its Home Health Monitoring (HHM) service, which is already being used by thousands of Canadians in Ontario, Québec and British Columbia.  Says Kasra Moozar, TELUS Health Vice-President: ‘Patients are about to experience the added convenience of using mobile-enabled tablets and technology to connect remotely with their healthcare team.’

TELUS Home Health Monitoring (HHM) represents a real opportunity for Canadians, as patients and as healthcare providers. ‘It allows patients to be more active participants in their own healthcare,’ says Dr. Michael Guerriere, TELUS Chief Medical Officer.  ‘Through our technology, healthcare providers are able to monitor a patient’s health conditions remotely on a daily basis, without the patient having to make repeated trips to the doctor’s office.’

As the Canadian population ages, our healthcare system is challenged to find ways to effectively treat patients who are living longer and often have more than one chronic medical condition.  According to Canada Health Infoway, use of home health monitoring not only improves patient satisfaction, it also decreases visits to emergency departments and admissions to hospital.

Home Health Monitoring is not just a convenient way of monitoring patients with chronic conditions; it is also extremely cost effective.  It puts knowledge, information and technology in the hands of patients, allowing caregivers to focus their attention on those patients who need it most.  Healthcare providers can use technology to monitor more patients during the course of a day, making them more efficient, while patients have the confidence that comes from always being connected, and under the watchful eye of their caregivers.

Take for example a patient who was recently admitted to the hospital with a heart condition. Once that patient returns home with their HHM mobile tablet, their healthcare team is set up to monitor symptoms remotely on a daily basis. If the patient’s blood pressure goes up, or weight changes, the healthcare provider knows about it, and is in a position to advise their patient in near real-time. Their recommendations could be as simple as a medication adjustment, or they could also indicate that a medical intervention is required.

Adds Dr. Guerriere:  ‘At TELUS, we are constantly investing and innovating to create new mobile health solutions to remove communication barriers that keep Canadians from working in partnership with their care providers.  In so doing, we are advancing our mission of enabling healthcare transformation for the benefit of all Canadians.’

About TELUS Health

TELUS Health is the leading information and communication technology partner to Canada’s health system.  With a portfolio of telehomecare, electronic medical and health records, consumer health, benefits management and pharmacy management solutions, TELUS Health gives health authorities, providers, physicians, patients and consumers the power to turn information into better health outcomes. For more information about TELUS Health, please visit


TELUS (TSX: T, NYSE: TU) is a leading national telecommunications company in Canada, with $10.9 billion of annual revenue and more than 13.1 million customer connections, including 7.7 million wireless subscribers, 3.4 million wireline network access lines, 1.4 million Internet subscribers and 678,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment and video.

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than $300 million to charitable and not-for-profit organizations and volunteered 4.8 million hours of service to local communities since 2000. Fourteen TELUS Community Boards lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition. For more information about TELUS, please visit




Media Contacts:

Alexandra Fahmey
Elaine Dean
TELUS Health Communications