Patient and Consumer Health Platforms

Enhanced patient experience

Increased patient satisfaction and overall quality of care

By delivering digital healthcare that connects the care continuum, the TELUS Patient and Consumer Health platforms help improve the patient experience, leading to closer interactions with health professionals, reduced anxiety, and fewer emergency-room visits and hospital stays.

Increased patient satisfaction and overall quality of care

Easy to use by patients and providers

The PHR allows for anytime, anywhere access to personal health records via a computer, smartphone or tablet; health information and conditions are simpler to track, while the health data is easier to review and understand.

Easy to use by patients and providers

Cost savings and increased efficiencies

Significant reduction of hospitalisations

According to OTN Telehomecare program, while patients suffering from chronic diseases are on an HHM program, hospital admissions are reduced by 71%. Other Canadian initiatives encounter similar significant cost reductions.

Significant reduction of hospitalisations

Increased healthcare team productivity

The HHM solution allows for increased healthcare team productivity, enabling more evidence-based care and a more efficient management of patient cases. With it, each healthcare professional can support a much larger group of patients (from 20 to 120 patients per day).

Increased healthcare team productivity

Enhanced collaboration

Enhance collaboration between healthcare providers

The TELUS Patient and Consumer Platforms are built to increase clinical workflow efficiency through health IT and digital patient engagement. For instance, the PHR platform allows for one or two-way data sharing between health professionals and patients, thus facilitating self-care.

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