For Allied Healthcare Providers


Key functionalities of TELUS Health WSIB eServices


The Bill Submission Service allows health and non-health providers to complete the following business processes:

  • Submit electronic bills
  • Void / update submitted bills
  • Bills and payment inquiry – payment is made to the provider’s bank account via electronic funds transfer (EFT).
  • View electronic remittance statements
  • Follow up on bill payment status

Eligible healthcare professionals :

  • Audiologists
  • Chiropodists
  • Chiropractors
  • Dentists / denturists
  • Kinesiologists
  • Massage therapists
  • Occupational therapists
  • Opticians
  • Optometrists
  • Pharmacists
  • Physicians and surgeons
  • Physiotherapists
  • Podiatrists
  • Psychologists
  • Registered nurses

Note: This service is also used by healthcare professionals participating in the WSIB’s Programs of Care (POC), where bills must be electronically submitted to the WSIB.


Eligible non-healthcare providers:

  • Contractors acting under the Work Re-integration/Transition Program (formerly known as “Labor Market Re-Entry” or LMR)
  • Hotels / Motels (to service worker’s travel to/from treatments and overnight stays)
  • Taxi companies
  • Travel offices

Note: To receive and view referrals, WSIB-contracted External Assessment Specialists (EAS) and External Placement Service (EPS) providers can access the Work Transition Plan Management via PBAS.

eProvider Reporting (including eForm8)

eProvider Reporting is a no-cost opportunity for providers to submit reports (Forms 8, 26 and FAF) to the WSIB electronically, the receipt of which will automatically generate a bill which offers a time-saving benefit. Used in conjunction with the Healthcare Bill Submission Inquiry function, providers can check their bill payment status 24/7.

Eligible healthcare professionals:

  • Chiropractors
  • Physicians
  • Physiotherapists
  • Registered Nurses Extended Class (RNEC)
  • Health facilities where the aforementioned health professionals practice.


Specialty Clinic Referral (SC Referral)

There are currently a number of WSIB specialty programs available to injured workers to assist in specific recovery difficulties. When the WSIB determines that an injured worker fits the criteria for a referral to a Specialty Clinic (SC), an SC referral is completed and sent to the appropriate clinic. This application enables the Specialty Clinic to electronically acknowledge the referral, manage the appointments, submit assessments, and create interim and discharge reports.

Physician Referral

This application facilitates management of the physician case file review process, including online work allocation and assignment, online submission of physician reports and tracking of work activities.

Eligible Physicians for access to this service include:

  • External Physicians – those contracted as consultants by WSIB (access through the TELUS Provider Portal)
  • Internal Physicians – employed as Staff Physicians by WSIB (access through PBAS)

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