For Allied Healthcare Providers

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Reliable

Secure

Access to a secured, easy-to-use interface designed to support claims for multiple insurers.

Secure

Real-time access

Get real-time access to insurance coverage from several of our participating insurers

Real-time access

Efficient

Less administration

Increased efficiency and reduced paperwork with our fully electronic paperless solution

Less administration

Time saver

Greater speed and accuracy in processing reimbursement claims

Time saver

Effective

Delighted patients

Increased patient satisfaction and loyalty due to lower out-of-pocket expenses

Delighted patients

Free to register

The online registration process is simple, fast and free

Free to register

No commitment

Allied healthcare providers can opt in or opt out at any time

No commitment

Participating Insurers

Chambers of Commerce Group Insurance Plan CINUP Cowan Desjardins Insurance First Canadian Great West Life Assurance Company ia_en Johnson Johnston Group Manulife Maximum Benefit SunLife Financial

How it works

The TELUS Health eClaims Portal uses a centralized login to allow for immediate confirmation of the insurance company’s response.

Key features include:


  • Online registration on the TELUS Health website
  • Inquiry tools to view past transactions
  • Payment assigned to either the healthcare provider or the patient*
  • Direct Deposit for reimbursement*
  • User guides, help tips, forms and other related documents available online
  • Compliant with strict security and privacy guidelines at both provincial and federal levels
  • Developed in compliance with Canada Health Infoway’s HL7 messaging standards
  • Minimal IT requirements; no special hardware, software or operating systems needed

* All features, functions and related benefits are inherent to the TELUS Health eClaims platform, but may not be supported by all participating insurers.

Technology Partners

Leveraging partnerships with best-in-class technology companies, we simplify the claim submission process and increase visibility of practices so eClaims-enabled providers can grow their business and enhance the patient experience. Click each logo to learn more.

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