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© 2019 TELUS
THIS AGREEMENT made between TELUS Health Solutions Inc. (“TELUS”) and the undersigned WSIB Provider, Organizational Provider, Associate Provider or Independent Provider (as the case may be and as those terms are defined below and in the registration process) of healthcare services and supplies, (the “Provider”).
NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:
“Associate Provider” means a provider working for an Organizational Provider.
“Organizational Provider” means a clinic, hospital, optical supplier or healthcare facility that could employ multiple healthcare professionals where such professionals bill for services on behalf of an organization.
“Independent Provider” an individual practitioner or healthcare professional that practices and bills services as an independent professional.
“Provider Information” means general profile information of the Provider, including such things as clinic name (if applicable), first and last name, address, telephone number, fax, email, bank account number, bank number and transit number, and the identification of the Provider as assigned by the governing association or college (if applicable).
“WSIB Provider” means an Organizational Provider, Associate Provider or Independent Provider submitting Claims on behalf of injured workers covered by The Workplace Safety and Insurance Board of Ontario (“WSIB”).
1.1 TELUS shall:
The Provider shall:
TELUS may, in its sole discretion and without prior notice, immediately terminate access to the Services of any Provider (in the case of an Independent Provider) or any Associate Provider (in the case of an Organizational Provider). The Provider acknowledges and agrees that despite access to the Services granted by TELUS, a Payer may, in its sole discretion and without prior notice, refuse electronic Claims from Provider or determine that the Provider's services or supplies are ineligible under the terms of its respective insurance contract.
The Provider shall maintain a bank account (an “Authorized Account”) with its financial institution (“Processing Member”). The Provider authorizes TELUS to share Provider Information with the Payers that are customers of TELUS in relation to the Services. The Provider hereby represents that it has the authority in accordance with its Authorized Account agreement with its Processing Member to allow TELUS to validate the Authorized Account by TELUS depositing a random amount between$.01 (one cent) and $.99 (ninety-nine cents), and then reversing the deposit for the equivalent amount.
ACKNOWLEDGEMENT: The Provider acknowledges and agrees that once TELUS shares the Provider Information with the Payers, the Payers have the Provider’s consent to use the Provider Information in the context of adjudication and payment of claims and the Provider further accepts that TELUS and the Payer shall be entitled to communicate via email with the Provider regarding the Services and/or other related services, as the case may be.
“Confidential Information” or “CI” means any information, material or data, fixed in any tangible medium expression, in whatever format or form, which is proprietary or confidential in nature, regardless of whether it is identified as proprietary or confidential or not, or that is by its nature or is treated as being confidential or proprietary by the disclosing party and that is furnished by or on behalf of the disclosing party to the receiving party, whether such information is or has been conveyed verbally or in written or other tangible form, and whether such information is acquired directly or indirectly such as in the course of discussions or other investigations by the receiving party, including without limitation, all information pertaining to formularies, technical, financial or business planning, performance, product and contractual information, data, ideas, concepts or know-how that is considered and treated as being confidential by the disclosing party. CI does not include PI.
“Personal Information” or “PI” has the same definition as in PIPEDA, and includes the individual’s name, address, age, date of birth, sex and religion, whether recorded in printed form, film, be electronic means or otherwise and disclosed to TELUS pursuant to this Agreement.
In the event TELUS has to use or disclose any Personal Information in providing the Services, the Provider warrants and represents that it has obtained, in place of TELUS, all required consent from any individuals with respect to the (i) use by TELUS of such information as required for the purpose of rendering the Services; and (ii) disclosure of such information to other organizations duly mandated by TELUS for the provision of the Services.
If to TELUS:
Provider Services Dept. – TELUS HEALTH SOLUTIONS INC.
25 York street, 20th floor.
Cc: Legal Department
If to Provider, as per address provided at registration.